Frequently Asked Questions
Everything you need to know about our emergency locksmith service in Kent.
How fast can an engineer arrive?
We aim to reach you within 10–30 minutes across Maidstone, Medway, Canterbury, Gravesend, Bromley, Ashford and Tonbridge Wells.
Is there a call-out charge?
No. There is no call-out charge. Clear pricing is given before any work starts.
Will unlocking my door cause damage?
We always attempt non-destructive entry first. Most doors can be opened without damaging the lock, door or frame.
Are you available 24 hours a day?
Yes — 24 hours a day, 7 days a week, including bank holidays.
Do you install high-security and smart locks?
Yes. We fit BS3621 locks, smart locks, multipoint locks for uPVC doors and insurance-approved upgrades for homes and businesses.
Which areas do you cover?
Maidstone, Medway, Canterbury, Gravesend, Bromley, Ashford, Tonbridge Wells and surrounding areas in Kent.
What payment methods do you accept?
We accept major cards, bank transfer and cash. Pricing is always confirmed before work starts.